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A little editorial announcement … In case you might not have been aware already yourself, as an additional service, CX Inspiration Hub offer the ‘Pharma… Read More »Subscribe to Pharma Digital CX News
A little editorial announcement … In case you might not have been aware already yourself, as an additional service, CX Inspiration Hub offer the ‘Pharma… Read More »Subscribe to Pharma Digital CX News
I am looking forward to representing Roche and speaking at the “2nd Annual CX Management for Life Science” conference, taking place 9th/10th of December 2021.… Read More »Meet me @CX for Life Science virtual conference on Dec 9/10
Recently, CX seems to have a run. Another free webinar crossed the way, this time by Reuters. It has been labeled “Becoming a CX Visionary:… Read More »Reuters seminar on “Becoming a CX Visionary” featuring CVS Health & Bloomfire
Watch this video of Daniel Ord explaining the importance of customer perception, with a special emphasis on the Customer Experience Pyramid (Meets Needs … Easiness… Read More »CX Day Greeting 2020 by Daniel Ord
I am really happy about the opportunity for professional exchange on real-life CX within a cross-industries “Customer Experience Council” that I just had the pleasure… Read More »Joining a cross-industries CX council