A note on my own account:
No April joke, CX Inspiration Hub has passed its 5th birthday already half a year ago. Can you imagine?!
Orginally started as personal project when joined strategic CX roles at Roche Pharma, this site followed my own learning path and continuously grew. Now, due to the increase of content and use by the community, some improvements to site set-up and speed became inevitable.
Today, I am happy to officially release the updated and relaunched CX Inspiration Hub. The underlying technical solutions has been simplified, and accessibilty, performance and speed have substantially improved. In case you might still experience a laggy behavior, kindly drop me a note, please.
A big thank you to all users, friends and CX family, for your support and loyalty over the past 5 years. Also see this update as a sign of appreciation and acknowledgement, please.
April 2025, Christian Velten