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Dr. Christian Velten

What is this about ?

My name is Christian Velten, and I am a senior CX leader in the pharmaceutical industry.

On my personal CX learning journey, I frequently stumble upon inspirational real life examples, concepts and quotes, shared by colleagues across industries. On this site, I would like to give at least some of the positive and fruitful collegiality that I experience back to the CX community.

Due to my more recent positions, you might find some bias towards pharma CX implementation.

Disclaimer: Any opinions shared in this blog are my own (or of another author in case indicated) and do not necessarily represent my employer’s opinion.

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Interested to share your own CX INSPIRATION OR best practice example with the community?