
… is a bit of a weird statement by a CX-passionate CX expert on a blog aiming to inspire on doing more CX. Let me tell you why this statement is really key for the success of every CX program.
Dr. Christian Velten speaking at 2025 Reuters Pharma Barcelona conference about closing the feedback loop and taking action on customer feedback
Medical Affairs Professional Society webinar on Patient Experience Management (PXM) and Digital Patient Engagement Strategy.