My goodness! You find me sincerely impressed.
At the recent biannual meeting of a cross-industries “Customer Experience Council“, Thomas Moons by OrangeCoat had share with us how Google’s NotebookNLM is able to create an 8 minutes podcast episode out of our meeting agenda. Just 2-3 clicks and <5 Minutes processing time, based on a weirdly structure and poorly contextualized file (as every agenda document is).
This knocked my socks off!!!
Here it is (give it a few seconds to load, please) …
https://www.linkedin.com/pulse/googles-ai-podcast-creator-turning-your-content-lazy-leaders-5yzuf/
It is really hard to impress me as I have seen so many innovations and had listened to too many false tech promises over the years. But this is real. This has been yet another personal wow!-moment about how AI will “lift the performance of the bottom half performers and increase the speed of the top half performers”, as Thomas was saying. The benefit of AI for providing more efficient and more effective CX (beyond podcasts) in the future is already too evident.
Curious to learn more? Yehonatan Ben Haim by Pendo.io has posted an inspiring background article at LinkedIn, “Google’s AI Podcast Creator: Turning Your Content into Conversations – The Lazy Leader’s Dream and the New Chat GPT model“.
And by the way, this one has not been created by an AI but by 2 smart human intelligences 😉 (despite the fact that it looks somehow amazingly similar to the picture above)…
Declaration of interests:
The author and the site declare the absence of any financial or non-financial interests, respectively any business relation with any of the companies mentioned at time of publication. The business case is exclusively shared based on meeting the editorial criteria of ‘CX Inspiration Hub’.