change management

Indegene Summit 2023

Are you paying for transformation to fail?, panel discussion @2023 Indegene Digital Summit

1 min read
September 22, 2023June 26, 2024
by Christian Velten

Just enjoyed a lively and rich discussion about “Are you paying for transformation to fail?” as a panel member at the 2023 Indegene Digital Summit… Read more »Are you paying for transformation to fail?, panel discussion @2023 Indegene Digital Summit

complexity of CX transformation

Is Pharma simply swamped by CX transformation?

3 min read
June 6, 2022September 26, 2022
by Christian Velten

Recently, I was thinking, that with all the recent advances, including CX but not limited to, we really expect a lot from our colleagues in… Read more »Is Pharma simply swamped by CX transformation?

plane taking off

When everything seem to be going against you …

1 min read
March 7, 2022December 10, 2024
by Exploring Editor

A bit of inspiration for situations where the road to CX might be bumpy … 😉 “When everything seem to be going against you, remember… Read more »When everything seem to be going against you …