change management

Indegene Summit 2023

Are you paying for transformation to fail?, panel discussion @2023 Indegene Digital Summit

September 22, 2023October 5, 2023
by Christian Velten

Just enjoyed a lively and rich discussion about “Are you paying for transformation to fail?” as a panel member at the 2023 Indegene Digital Summit… Read More »Are you paying for transformation to fail?, panel discussion @2023 Indegene Digital Summit

complexity of CX transformation

Is Pharma simply swamped by CX transformation?

June 6, 2022September 26, 2022
by Christian Velten

Recently, I was thinking, that with all the recent advances, including CX but not limited to, we really expect a lot from our colleagues in… Read More »Is Pharma simply swamped by CX transformation?

plane taking off

When everything seem to be going against you …

March 7, 2022September 26, 2022
by Exploring Editor

A bit of inspiration for situations where the road to CX might be bumpy … 😉 “When everything seem to be going against you, remember… Read More »When everything seem to be going against you …