Stop defining CX (just) as insights
I had mentioned this before. Sometimes I am really bothered by the capriciousness if not shallowness, I see the “CX” label been used from time… Read More »Stop defining CX (just) as insights
CX vision
Stop defining CX (just) as an outcome
I am honest. Sometimes I am seriously bothered. Bothered by the capriciousness, I see the “CX” label been used from time to time. I am… Read More »Stop defining CX (just) as an outcome
Reuters seminar on “Becoming a CX Visionary” featuring CVS Health & Bloomfire
Recently, CX seems to have a run. Another free webinar crossed the way, this time by Reuters. It has been labeled “Becoming a CX Visionary:… Read More »Reuters seminar on “Becoming a CX Visionary” featuring CVS Health & Bloomfire