This is a wonderful inspirational video to start with into this New Year 2024.
Founder and C.E.O. of Amazon.com Jeff Bezos in an interview with Charlie Rose in 2010. 14 years later all is still true.
“Look, you should wake up worried, terrified every morning. But don’t be worried about our competitors because they’re never going to send us any money anyway. Let’s be worried about our customers and stay heads-down focused.”
” It often doesn’t make sense for us to think of it as a pitched battle.”
Jess Bezos, 2010
Declaration of interests:
The author and the site declare the absence of any financial or non-financial interests, respectively any business relation with any of the companies mentioned at time of publication. The business case is exclusively shared based on meeting the editorial criteria of ‘CX Inspiration Hub’.