CX competencies

PillPack by Amazon

PillPack (by Amazon) is NPS-outperfoming pharmacy market

July 3, 2021December 10, 2024
2 min read

Teamwork in office

Sketch of a high performing CX team

June 11, 2021December 10, 2024
5 min read

Daniel Ord on CX Day 2020

CX Day Greeting 2020 by Daniel Ord

September 20, 2020September 26, 2022
1 min read