digital innovation

AI supporting omnichannel engagement

AI boosting pharma’s closed-loop omnichannel ecosystem: Turning data into meaningful engagement

August 26, 2025September 12, 2025
7 min read

Innovations in Patient CX report

Innovations in Patient CX

July 10, 2024June 13, 2025
2 min read

AI and business hand in hand

Top 7 ‘AI for customer service’ discussion themes

December 20, 2023March 25, 2025
8 min read

Nestle DAT

The Nestlé approach to digital acceleration

February 27, 2022August 27, 2025
1 min read

Next Pharma Summit 2022 panel discussion

Omnichannel transformation: job well done?! @ NEXT Pharma Summit 2022

February 7, 2022March 25, 2025
1 min read

Medical Affairs digital capabilities

Capabilities required for Digital Medical Affairs

November 10, 2021September 26, 2022
1 min read

MAPS Global Townhall 2020

Digital innovation in Medical Affairs

October 20, 2020September 26, 2022
1 min read