This special 75-minute Global Town Hall by MAPS (Medical Affairs Professional Society) focuses on digital innovation in medical affairs and the evolution of the field medical role during and beyond the pandemic. It particularly discusses challenges that are arising from the global Covid-19 pandemic and the emerging opportunity for Medical Affairs to provide strategic leadership.
Tags:customer experience (CX)CX networkdigital customer engagementdigital innovationfield forcemedical affairsmedical scientific liaison (MSL)pharma
Related Posts
7 Questions to ask your AI vendor (and yourself) before contracting
There are some risks and considerations associated with contracting an AI model/solution. Here are a couple of initial questions to ask AI vendors pitching to provide clarity and guidance early on.
Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)
Fireside chat at Dec 2025 AMCX monthly meeting on transforming customer interactions and relationships by digitizing the journey.
An Executive Guide to Spotting Real Customer Experience vs Department Theater
A worth-to-read find, “The Experience Mirage: An Executive Guide to Spotting Real Customer Experience vs. Department Theater” by Silvi Haldipur