This special 75-minute Global Town Hall by MAPS (Medical Affairs Professional Society) focuses on digital innovation in medical affairs and the evolution of the field medical role during and beyond the pandemic. It particularly discusses challenges that are arising from the global Covid-19 pandemic and the emerging opportunity for Medical Affairs to provide strategic leadership.
Tags:customer experience (CX)CX networkdigital customer engagementdigital innovationfield forcemedical affairsmedical scientific liaison (MSL)pharma
Related Posts
CX has no value by itself
… is a bit of a weird statement by a CX-passionate CX expert on a blog aiming to inspire on doing more CX. Let me tell you why this statement is really key for the success of every CX program.
I am going to close the loop @Reuters Pharma 2025 with the taking-action model of Roche VoC
Dr. Christian Velten speaking at 2025 Reuters Pharma Barcelona conference about closing the feedback loop and taking action on customer feedback
Patients’ VoC @17th Annual Patient Affairs Summit in Berlin
Presentation on “Patients’ VoC – measuring Patient Experience & taking action on it” at the 17th Annual Patient Affairs Summit in Berlin Germany