Hi there, and a warm welcome. It is a pleasure having you on the Customer Experience (CX) Inspiration Hub.
My name is Christian Velten, and I am a senior CX and digital engagement leader, being passionate about improving the experiences of our customers in the pharmaceutical industry.
On my journey, I frequently stumble upon best practise examples, inspiring quotes, and real life use cases. Why keeping it for myself? I feel being a proud member of a cross-industries CX movement, and I met many colleagues who inspired me and allowed me to listen & learn. And I would like to give something back.
In case of interest, feel free to also visit me on LinkedIn … www.linkedin.com/in/christianvelten-1
or on my personal website … www.christianvelten.com
Finally, allow me to point out two key rules of the CX Inspiration Hub site which are important to me, please …
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