“How customer feedback helps travel and tourism prepare for peak season”September 23, 2024December 10, 20242 min read
“I just need to know that our NPS score is higher than the one of …”June 27, 2024June 27, 20241 min read
What Pharma Medical Affairs can learn from Amazon about insights mining (podcast episode)October 27, 2022December 10, 20241 min read
Get beyond sociodemographic twins … to shared experiences of lifeMay 24, 2022December 10, 20241 min read
How Toyota GB uses VoC to improve the customer experience (video)February 1, 2022March 26, 20251 min read
CXN Live: Voice of the customer 2022 – free online event (Feb 15-17)January 27, 2022December 10, 20242 min read
What clinicians want to know about the health economic profile of new drugs (free webinar)October 25, 2021December 10, 20241 min read