What is the difference between multi-channel and omnichannel?February 2, 2022September 26, 20224 min read
Meet me @CX for Life Science virtual conference on Dec 9/10November 12, 2021December 3, 20241 min read
“CX transformation: the metrics that matter” (webinar recording)November 8, 2021August 21, 20231 min read
Does your customer portal meet customer needs … or yours?October 28, 2021September 26, 20224 min read
Reuters seminar on “Becoming a CX Visionary” featuring CVS Health & BloomfireOctober 26, 2021December 10, 20242 min read
What clinicians want to know about the health economic profile of new drugs (free webinar)October 25, 2021December 10, 20241 min read
Roche internal patient community won Reuters Pharma Award Europe 2020October 10, 2020December 10, 20242 min read
