I am going to close the loop @Reuters Pharma 2025 with the taking-action model of Roche VoCMarch 26, 2025April 3, 20252 min read
Mastering CX in Pharma: Applying Universal Methodologies for Success @2023 World Class Digital CX conferenceNovember 13, 2023December 10, 20241 min read
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CXN Live: Customer journey management 2022 – free online event (Apr 13-15)March 24, 2022August 21, 20232 min read
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Does your customer portal meet customer needs … or yours?October 28, 2021September 26, 20224 min read
