How to move Pharma CX from good to gorgeous (podcast episode)October 25, 2024March 25, 20251 min read
Jeff Bezos: “Be worried about customers not competitors” (video)January 3, 2024October 25, 20241 min read
“Breaking internal silos to ensure patient centricity is a key focus company-wide” (webinar)September 30, 2022March 27, 20251 min read
CXN Live: Customer journey management 2022 – free online event (Apr 13-15)March 24, 2022August 21, 20232 min read
What is the difference between multi-channel and omnichannel?February 2, 2022September 26, 20224 min read
Reuters seminar on “Becoming a CX Visionary” featuring CVS Health & BloomfireOctober 26, 2021December 10, 20242 min read
Roche internal patient community won Reuters Pharma Award Europe 2020October 10, 2020December 10, 20242 min read
