What Pharma Medical Affairs can learn from Amazon about insights mining (podcast episode)October 27, 2022December 10, 20241 min read
“Delivering Customer Experiences That Connect in a Post-Pandemic World” (webinar recording)October 6, 2022December 10, 20241 min read
Get beyond sociodemographic twins … to shared experiences of lifeMay 24, 2022December 10, 20241 min read
How Toyota GB uses VoC to improve the customer experience (video)February 1, 2022March 26, 20251 min read
CXN Live: Voice of the customer 2022 – free online event (Feb 15-17)January 27, 2022December 10, 20242 min read
Predictive CX 2022 – free online seminar by CX Network (Jan 25-26)January 14, 2022August 21, 20232 min read
Blake Morgan’s 10 stats that show the power of the CX industryJanuary 2, 2022December 10, 20241 min read
5 key actions to help a CX leader stay ahead of market disruptionDecember 27, 2021September 26, 20221 min read
Meet me @CX for Life Science virtual conference on Dec 9/10November 12, 2021December 3, 20241 min read
“CX transformation: the metrics that matter” (webinar recording)November 8, 2021August 21, 20231 min read
Mike Michael Hinshaw (Adobe) on the customer experience value chainOctober 12, 2021August 21, 20231 min read
