Webinar on Patient Experience Management (PXM) & the Evolution of Digital Patient EngagementJanuary 31, 2025March 27, 20251 min read
How to move Pharma CX from good to gorgeous (podcast episode)October 25, 2024March 25, 20251 min read
“How to find the right digital channels to deliver exceptional customer journeys?”March 7, 2024December 3, 20241 min read
Are you paying for transformation to fail?, panel discussion @2023 Indegene Digital SummitSeptember 22, 2023June 26, 20241 min read
5 key actions to help a CX leader stay ahead of market disruptionDecember 27, 2021September 26, 20221 min read
Mike Michael Hinshaw (Adobe) on the customer experience value chainOctober 12, 2021August 21, 20231 min read
Daniel Ord: What I learned about CX Strategy by owning an Art GalleryOctober 22, 2019December 10, 20241 min read
